Welcome and thank you for your interest in purchasing through Griffin Greenhouse Supplies, Inc. Please take a moment to review our Prepayment Policies and Procedures.
These polices and procedures have been put into place for customers who have not established a line of credit. Prepayment is required at time of order to secure product availability.
If you're interested in opening an account, please click on the appropriate button below which will direct you to our online form. Accounts are set up during our business hours.
Apply for Credit
Please click one of the buttons below to apply for a line of credit
Tax Exemption Status:
Accounts will be coded as tax exempt upon receipt of a valid Sales Tax Exemption Certificate.The name on the form must match the name of the account. If there are multiple
ship to locations for the account, a Sales Tax Exemption Certificate is needed for each state. Upon receipt of the form, it will be reviewed and then updated by the
Accounting Department.
Exemption certificates can be uploaded through our online portal or by sending them to taxexempt@griffinmail.com
Please note Griffin Greenhouse Supplies, Inc and its employees cannot advise you as to which form is needed for your business exemption as we do not know how or if you have
registered with the state. Griffin employees cannot send state exemption forms to you unless you can provide the name of the form you need. Please note these forms can be
downloaded from the state’s website. If you are unsure of the form needed, please reach out to your accountant, bookkeeper, or contact the state directly to see which form
is correct for your business type.
Accounts are deemed inactive when there is no activity for a 24-month period. If you would like to reinstate your account you must complete a Customer Information Form.
Upon completion of the Customer Information Form, the account will be reinstated on a COD / Prepayment Required status. If a line of credit is needed, you must complete
a Credit Application and reapply for terms. If the business holds a tax exemption, an updated exemption certificate is required.
Product availability is not secured until payment has been made in full
Prepayment is needed for the following: Merchandise total, sales tax and estimated freight, unless quoted freight is available.
Prepayments will not be reflected on the final invoice as the invoice will always be a record of the shipment. Payment terms will reflect the Paid in Advance status.
Monthly statements will reflect payments, credits, and the balance due.
Once the order has been shipped and the order has been processed Griffin Greenhouse Supplies Inc, will invoice the customer.
The prepayment will be applied to the invoice however if the total invoice is higher than the prepayment amount Griffin Greenhouse Supplies, Inc will charge the original method of payment for the difference.
If there is credit balance remaining the credit will be left on the account to use with the next order. Refunds will be processed upon customer requests.
Orders shipping from a Griffin Warehouse:
Griffin Truck
Prepayment must be secured at time of order
Driver COD: If the driver is scheduled to pick up a check there needs to be an alternate method of payment available should the order ship another method
Payment: Payments will be processed 48 hours prior shipping
Non-Griffin Truck – Best Way
Prepayment must be secured at time of order
Driver’s will not be able to pick up payments
Prepayment will be processed 48 hours prior to shipping
Damages / Credits / Returns
Please call our Customer Service Department at (800) 888-0054 or contact your Sales Representative for assistance with submitting a claim or processing a return request.
We have several payment options available.
Payment Methods
Check
Credit Cards: American Express, Visa, Master Card and Discover
ACH / Wire: Account information is provided upon request
Check Upon Request is accepted when submitted with a Check Upon Request Authorization Form